Privacy Policy
Last updated: November 13, 2026
This policy explains what information VectorForge collects when you use our image to DXF converter, why we collect it and what choices you have.
1. Information we collect
- Account details: your name and email address when you sign up, and your password (stored only in encrypted, hashed form). If you sign in with Google, we receive your name and email address from Google.
- Files you upload: the images you convert and the DXF files we create from them.
- Payment information: when you buy a download, payment is handled by our payment provider, Paddle. We do not see or store your card details. We receive confirmation of the purchase and the email address used.
- Technical data: basic information such as your browser type and IP address, which our hosting providers process to deliver and secure the website.
2. How we use your information
- To convert your images and let you download your DXF files.
- To save your conversion history when you are logged in.
- To process purchases and send receipts.
- To answer your support requests.
- To keep the service secure and prevent abuse.
We do not sell your personal information, and we do not use your uploaded images for anything other than providing the conversion to you.
3. Service providers
We use trusted providers to run VectorForge. They process data only on our behalf:
- Hosting providers for the website, application and database.
- Paddle (paddle.com), our payment provider and merchant of record, which processes payments, taxes and refunds.
- Google, if you choose to sign in with your Google account.
4. Cookies and local storage
We use your browser's storage to keep you logged in. We do not use advertising cookies. Paddle may use cookies during checkout to process your payment securely.
5. How long we keep your data
We keep your account and conversion history while your account is active. You can ask us to delete your account and files at any time. Files converted without an account may be deleted from our servers periodically. Purchase records may be kept longer where the law requires it.
6. Your rights
Depending on where you live (for example under the GDPR in the EU/EEA and UK), you have the right to access, correct, export or delete your personal data, and to object to or restrict how we use it. To make a request, email us at vectorforge2026@gmail.com.
7. Security
All traffic to VectorForge is encrypted with HTTPS, passwords are hashed, and access to our systems is limited. No online service can be 100% secure, but we work to protect your data.
8. Children
VectorForge is not intended for children under 16, and we do not knowingly collect their data.
9. Changes to this policy
We may update this policy from time to time. We will change the "Last updated" date above, and for important changes we will let account holders know by email.
10. Contact
Questions about privacy? Email vectorforge2026@gmail.com.